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Terms

  • This page was originally written in English. In case of automatic translation, only the English version is legally binding

1. Agreement to the Terms

By purchasing and using our products, you confirm that you have read and agree to the following terms and conditions.

2. Licensing

  • 2.1 Licenses are valid indefinitely for the version available at the time of purchase. Updates and support depend on the continued availability and development of the product.
  • 2.2 However, access to updates, downloads, and support is limited to one year from the date of purchase.
  • 2.3 After this period, the license will automatically renew annually at the full price. A ‘lifetime license’ refers to the lifetime of the product, not the lifetime of the customer or any guaranteed duration of support or updates.
  • 2.4 The license may be transferred to a client and used for their website.
  • 2.5 However, it is strictly prohibited to share the license with multiple clients, resell it, or use it on multiple websites unless a corresponding multi-license has been purchased.
  • 2.6 If we detect unusually high numbers of registered websites under an “Unlimited License,” we reserve the right to deactivate the license due to suspected abuse or fraud. The customer will be given the opportunity to explain and confirm that the license is being used for their own clients or websites.
  • 2.7 Agency licenses are lifetime licenses and include permanent access to all future product updates. They may be used on client websites, in accordance with the license tier (e.g. 5, 25, or unlimited sites). Each agency license includes 1 year of customer support, starting from the date of purchase. After that period, continued support may require a renewal, but the license and updates remain active without limitation.

3. Ownership & Code Usage

  • 3.1 OneTap is the property of OneTap (Starship Media GmbH).
  • 3.2 You may modify the code of our plugins or themes if necessary for the client’s website or your own website.
  • 3.3 However, it is strictly prohibited to copy, distribute, reproduce, or sell the code—either in whole or in part.
  • 3.4 Unauthorized distribution, such as uploading to external repositories or reselling the code in modified or unmodified form, is strictly forbidden and will be legally pursued.
  • 3.5 Any violation of this provision will result in the immediate termination of the license and may lead to legal consequences.

4. Website & Plugin Content

  • 4.1 All content on this website and within our plugins, including code, images, and documentation, is copyrighted and owned by OneTap (Starship Media GmbH).
  • 4.2 Any form of redistribution, uploading to third-party platforms, or unauthorized use is prohibited.

5. Price Changes

  • 5.1 We reserve the right to modify or discontinue licenses at any time, with or without notice.
  • 5.2 Any price changes for products will be announced on our website.

6. Software Updates

  • 6.1 Updates are free for one year from the date of purchase.
  • 6.2 With a valid license key, updates will be automatically delivered through the WordPress dashboard or can alternatively be downloaded manually from the customer account.
  • 6.3 All available updates can be installed at any time with a valid license key. If no further updates are released, there is no claim to future development or feature additions. The license allows access to all existing updates, as long as they are made available by OneTap.
  • 6.4 The continued development of the software is not guaranteed. We may discontinue updates at any time without prior notice. The availability of future versions is at our sole discretion

7. Support Services

  • 7.1 Support is available for one year after the purchase date.
  • 7.2 After this period, a new license must be purchased to continue receiving support.
  • 7.3 Support does not cover general PHP or WordPress development questions.
  • 7.4 Aggressive or inappropriate inquiries will not be processed.
  • 7.5 A valid license key is required to receive support.

8. Warranty & Liability

  • 8.1 Our plugins and themes are designed to work on a clean WordPress installation on a properly configured server.
  • 8.2 We do not guarantee compatibility with all third-party plugins, themes, or hosting providers.
  • 8.3 We accept no liability for direct or indirect damages resulting from the use or inability to use our plugins.
  • 8.4 Furthermore, we do not guarantee that our software is fully compliant with current or future accessibility standards, including the Web Content Accessibility Guidelines (WCAG 2.0, WCAG 2.1, WCAG 2.2), the European Accessibility Act (EAA), the Americans with Disabilities Act (ADA), Section 508 (USA), or other regional accessibility laws.
  • 8.5 The responsibility for ensuring compliance with these regulations lies entirely with the user.
  • 8.6 We are not liable for any direct or indirect damages, lost profits, business interruptions, data loss, or other consequences arising from the use or inability to use the product.
  • 8.7 If the product is no longer offered, no updates, support, or access to the plugin will be provided. The user accepts that digital products may be discontinued without compensation.
  • 8.8 The user is solely responsible for ensuring their website complies with applicable accessibility regulations. Our software is a tool that supports, but does not guarantee, legal compliance.
  • 8.9 Our maximum liability, under any circumstances, shall not exceed the amount paid by the user for the product within the last 12 months.

9. Refunds

  • 9.1 If issues arise with our plugins or themes, we offer a full refund within 14 days of the initial purchase.
  • 9.2 Refunds are not available for:
    • 9.2.1 License renewals or upgrades.
    • 9.2.2 Purchases made after the 14-day refund period.
  • 9.3 Before processing a refund, the customer must allow us the opportunity to resolve the issue via support.
  • 9.4 No refunds will be granted if the service is discontinued or the software is no longer maintained.

10. Acknowledgment of Terms & Conditions

  • 10.1 By purchasing, downloading, or using our products, you confirm that you have read and understood these terms and conditions and agree to abide by them.
  • 10.2 The Terms and Conditions may be automatically translated into other languages for your convenience. However, only the original English version is legally binding. In case of any discrepancies between the translated and the English version, the English version shall prevail.