Help Center
Find answers to your questions and detailed guides to get the most out of OneTap.
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Troubleshooting
If you encounter any issues while using the OneTap plugin, this section provides guidance to help you resolve common problems.
1. module not displaying:
- Ensure that the module is enabled in the Dashboard > OneTap > Modules section.
- Check if any conflicting plugins are affecting the display.
2 Color Changes Not Applying:
- Make sure to clear your browser cache after changing the color settings.
- Verify that the selected color is saved correctly in the Dashboard > OneTap > Settings.
3. language settings not working:
- Make sure to clear your browser cache after changing the color settings.
- Verify that the selected color is saved correctly in the Dashboard > OneTap > Settings.
4. general performance issues:
- Ensure your WordPress installation and all plugins are up to date.
- Deactivate any unnecessary plugins to improve performance.
If you continue to experience issues, please refer to the documentation or contact our support team for further assistance.